• Senior Account Executive

    Requisition ID
    # of Openings
    Job Locations
    US-DC-Washington, DC
    Account Management/Client Services
    Employment Duration
    Regular Full-Time
  • Overview

    Supports day-to-day client communication for developing and executing marketing programs that meet client objectives. Builds strategy skills by learning from and working with senior team members and account leader(s)



    • Demonstrates a core understanding of relationship marketing tools and techniques and develops an understanding of agency disciplines and collaborates across departments
    • Participates in and contributes to overall planning process
    • Works with client and account leaders to determine program parameters and overall requirements
    • Assists with program results, research findings, segmentation data, competitive activity, etc., with Account Management staff and other strategic partners across departments
    • May develop program-specific creative strategies
    • Assists in the review of all creative and agency documents to ensure they are strategically on target
    • May analyze program results and makes recommendations

    Client Relations

    • Acts as primary client contact on day-to-day program development and execution
    • Assist account leaders and strategic partners in preparing and delivering client presentations and recommendations
    • May assist client in defining and articulating strategy programs
    • Ensures client needs and deliverables are met on time and on budget in relation to all programs
    • Alerts account leaders of any current or anticipated client relationship disparities
    • Proactively solicits client feedback regarding agency performance and whether agency is meeting expectations and alerts account leader(s) of client feedback result
    • Proactively finds solutions to day-to-day issues/problems
    • Promotes and sells agency capabilities and services and works to promote organic growth within the business
    • Demonstrates to client how agency adds value

    Project Management

    • Takes ownership of programs and proactively coordinates and organizes efforts among departments
    • Researches and resolves program issues in conjunction with account leaders
    • Provides appropriate direction to team members and other departments to meet program and client deliverables
    • Works with agency team to raise issues/points of view and develop a unified agency point-of-view to client
    • Reviews all work of account team and other departments to ensure quality and timeliness and to ensure it meets client and program objectives

    Staff Development/Team Building

    • Works with account leader(s) to develop team communication and strategy skills
    • Fosters and promotes a team working environment
    • May supervise, mentor and train junior Client Services staff
    • Works on own performance evaluation by reviewing performance, identifying gaps and recommending training and development needs as necessary

    Agency Growth

    • Actively participates in agency-wide training programs
    • Develops an awareness of new opportunities to grow clients’ business and generate agency revenue
    • Assists in new business development and presentations as requested
    • Adheres to agency-defined workflow procedures as directed by Marketing Services and/or executive leaders
    • Exemplifies fiscal responsibility by adhering to agency and client expense management and staffing policies and procedures




    • Bachelor’s degree plus four to six years of related agency experience; Direct marketing experience required
    • Integrated campaign experience required w/ emphasis on digital
    • Pharma/health care industry experience strongly desired
    • Familiarity/comfort with research, market intelligence and extracting data to develop strategy to meet client needs
    • Exemplary attention to detail
    • Demonstrated project management and planning ability
    • Proven experience building solid relationships with both internal and external teams
    • Excellent oral/written communications skills; ability to collaborate and work well within cross-disciplinary teams
    • A sense of humor, the ability to remain calm under pressure

    Wunderman DC is an equal opportunity employer M/F/D/V. We are proud of our diversity!



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