The Marketing Communications Specialist (aka MarCom MSD (marketing service desk)) is a vendor role within the Canadian Marketing Service Desk. This role is primarily responsible for overall campaign management and service coordination/delivery between subsidiary marketers and the Sales & Marketing Service Center (SMSC). The Marketing Communications Specialist is also a point of contact for recommendations and consultation regarding SMSC services. They may also coordinate services with other local agencies and teams, such as social media or creative teams.
This opportunity is physically located within the Microsoft Canadian headquarters in Mississauga, Ontario.
What is this role, and how does it positively impact the business?
This role supports and enables local “last mile” marketing execution through centralised marketing services and provides assistance in the development of marketing tools, engines and campaigns. They help provide end-to-end planning, execution and analysis services, with tangible positive results for key performance indicators. They also help ensure that campaigns are running seamlessly across different systems and tools, so they provide a great experience for our customers and partners.
The MarCom MSD must deliver across the following six competency areas: