Wunderman, with a growing portfolio of top-tier clients, specializes in designing consumer-centric strategies focused on combining creative with data to build valuable relationships between consumers and brands.Wunderman is a global digital agency that is: creatively driven and data inspired. We are a full-service creative agency that believes people move brands—not the other way around. We put creativity and data on a collision course to spark amazing ideas that make businesses thrive and people feel.
Everything we create has a purpose and comes from a deep understanding of humans. Our attention to detail and to data breeds innovation. I t's this kind of energy that keeps us authoring what's next, in digital and beyond.
The consumer is the central focus for all our work. We use data and insights to have a real understanding of the audience we are engaging, that’s what makes our work successful. This is where the Customer Experience Lead comes in; you are fascinated and curious by people (e.g. what they do and why) and are extremely creative at the same time. This combination enables you to understand the consumer experience from multiple angles and how it can be transformed. You will use a broad range of research and data (spanning all forms of qual and quant) to create a customer experience consumers what to engage with, while transforming a brand / its experience. This new approach/philosophy to the customer experience can then be applied to everything we do and will enable us build our capability across North America.
What we'd like you to have: