• File Receipt Coordinator

    Requisition ID
    2018-5502
    # of Openings
    1
    Job Locations
    US-CO-Louisville
    Category
    Production/Project Management
    Employment Duration
    Regular Full-Time
  • Overview

    The File Receipt Coordinator at Wunderman Data Products is responsible for the receipt, validation, and logging of all external data files received.  You will work with external and internal clients to setup accounts, maintain and troubleshoot electronic file transmissions, and work with clients to coordinate and obtain recent data. Additionally, you will also work with internal personnel to accurately identify inbound files to assure the proper usage and timely conversion of data files.

    Responsibilities

    • Identify and catalogue inbound data files.
    • Update the file receipt database.
    • Quality assurance relating to readability and validation of quantities received.
    • Work with members and clients to validate file receipt and work through transmission issues.
    • Work with the business development team to setup new accounts in CRM.
    • Contact clients to coordinate file shipments and work through data formats and conversion specific requirements.
    • Set-up and maintain SFTP accounts.
    • Work with the programming team and sales teams to assure proper data conversion of data files.
    • Resolve related issues before and after receipt of data in a professional manner.
    • Liaison between clients and the technical team for contingencies and ad hoc requests.
    • Work with brokers and/or members to obtain recent data.

    Specific Duties include:

    • Categorize incoming item level information from members to apply KBM Group product classification and coding structures.
    • Extensive quality assurance of raw and converted input files.
    • Open and maintains SFTP accounts for members.
    • Send SFTP instructions to members and guides them through the process if necessary.
    • Compiles all necessary information for conversions and turns it over to the programmer. This includes layouts, decodes, dumps, and any other information relayed by the client.
    • Maintains the competitive blocking list and standalone suppression list.
    • Create accounts for new members and manage competitive block listings.
    • Recommends process improvements to smooth the flow of communication between member technical groups and KBM Group technology and business units.
    • Contact members or their brokers, via phone and email, to obtain recent data.

    Qualifications

    • Ability to work in highly dynamic changing environment
    • Have excellent interpersonal, communications, and customer service skills
    • Type 60+ words per minute
    • PC proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint
    • Prioritize tasks and manage time to meet deadlines
    • Manage multiple tasks and high volume workload
    • Receive work direction from multiple people
    • Detail oriented relating to data entry, problem solving, and information/process analysis
    • Previous Linux experience a plus

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