• Account Supervisor

    Requisition ID
    # of Openings
    Job Locations
    Account Management/Client Services
    Employment Duration
    Regular Full-Time
  • Overview

    The Account Supervisor plays a leadership role on the business and is the liaison between the Agency and the client for all assigned project deliverables.   The Account Supervisor is responsible for initiation and execution of all day to day agency activities on behalf of clients.   This role is the agency’s first point of contact and as such is responsible for building strong relationships with key clients as well as all internal departments and disciplines. This role will also supervise and develop junior account staff.


    • Guide the day to day development of all agency activities on behalf of clients

    • Plan and execute production of all advertising and communications material

    • Lead creative, production and operations teams in proactively developing strategic and tactical plans which deliver against client goals and objectives

    • Manage schedules and budgets of projects to ensure assignments are completed on time and within budget

    • Coordinate with creative, production and internal operations teams to ensure all creative materials and rotation instructions are delivered for all client media/production plans

    • Review creative work prior to delivering to the client to ensure that all components of recommendations are consistent with client goals and objectives

    • Develop strong working relationships with day to day clients

    • Work with finance team to ensure that production spending fits within approved budgets

    • Maintain and support all company standards as specified within the Quality Management System

    • Lead, direct, develop and mentor junior team members

    • Identify opportunities for organic growth of assigned accounts

    • May include other duties as assigned


    • Bachelors Degree in Advertising/Marketing/Business or related field

    • Minimum of 5-7 years experience in account services with a strong knowledge of digital production processes preferred

    • Digital/mobile and CRM experience preferred.

    • Excellent oral and written communication skills required, effective presenter

    • Ability to effectively and diplomatically lead projects through an extended team that does not directly report into them

    • Attention to detail and follow through

    • Ability to build strong rapport with clients

    • Self starter with energy and ambition

    • Supervisory experience preferred

    Wunderman is Creatively Driven. Data Inspired. A leading global digital agency, Wunderman combines creativity and data into work that inspires consumers to take action and delivers results for brands. Wunderman has been widely recognized for its work. Forrester Research named us a leader in marketing database operations and a strong performer in customer engagement strategy*. Headquartered in New York, we have 9,200 creatives, data scientists, strategists and technologists in 200 offices in 70 markets. Wunderman is a ‘team first’ culture committed to creating an environment where people come to do the best work of their careers. 
    * The Forrester Wave™, Customer Insights Services Providers, Q4 2015

    Wunderman is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


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