Project Management Governance
The PMO Director is accountable for establishing the function, its standards and performance methods.
- Establish and manage the Project Management Office.
- Set standards for project management capabilities – certifications and qualifications of project managers (e.g. PMP), methodologies, success measurement (e.g. earned value measurement, which integrates measures of scope, schedule and costs to forecast project performance), and tools (e.g. Microsoft Project or other tools to create Gantt charts which summarize a project schedule timeline and tasks)
- Create a “Center of Excellence” to develop project management practitioners, sharing knowledge and industry best practices.
- Monitor compliance with policies and standards
Project Management Team Leadership
The PMO Director has direct people management accountabilities for Project Managers and Business Analysts.
- Establish the PMO organization structure, hiring and managing staffing requirements in line with project objectives.
- Oversee the delegation of work to Project Managers.
- Set annual performance targets for individuals and the team and conduct performance reviews.
- Provide ongoing motivation, coaching, guidance, feedback and mentoring support to the team.
- Manage the workload of the Project Managers on the program and help to remove obstacles to their success.
- Manage third-party vendor agreements.
- Coordinate and conduct post-implementation reviews of projects with Project Managers.
Project Tracking and Monitoring
The PMO Director oversees and reports on the performance of a portfolio of projects:
- Track and provide project status and audit reports.
- Manage the risk, issue and change resolution process and work with other leaders to take corrective action as necessary.
- Oversee Project Managers for the delivery of projects on time, within scope and on budget.
The PMO Director has accountability to advise other leaders on project timing and prioritization.
- Participate in project prioritization meetings with other leaders providing input on current resource allocation and availability of Project Managers to support proposed projects.
- Keep other leaders up-to-date with project opportunities and risks.
- Support the project pipeline by managing resource availability, capacity, and skill sets.