• PMO Director

    Requisition ID
    # of Openings
    Job Locations
    Production/Project Management
  • Overview

    Develops and leads a project or program management office. He or she is the techinical expert responsible for establishing the organization’s approach to the full life cycle of projects it undertakes – from project planning, initiation, resourcing, execution, monitoring, control and completion. Eensures that the PMO meets the performance targets that are aligned with the organization’s strategic objectives and that projects adhere to best practices.


    Project Management Governance

    The PMO Director is accountable for establishing the function, its standards and performance methods.

    Key activities:

    • Establish and manage the Project Management Office.
    • Set standards for project management capabilities – certifications and qualifications of project managers (e.g. PMP), methodologies, success measurement (e.g. earned value measurement, which integrates measures of scope, schedule and costs to forecast project performance), and tools (e.g. Microsoft Project or other tools to create Gantt charts which summarize a project schedule timeline and tasks)
    • Create a “Center of Excellence” to develop project management practitioners, sharing knowledge and industry best practices.
    • Monitor compliance with policies and standards

    Project Management Team Leadership

    The PMO Director has direct people management accountabilities for Project Managers and Business Analysts.

    Key Activities:

    • Establish the PMO organization structure, hiring and managing staffing requirements in line with project objectives.
    • Oversee the delegation of work to Project Managers.
    • Set annual performance targets for individuals and the team and conduct performance reviews.
    • Provide ongoing motivation, coaching, guidance, feedback and mentoring support to the team.
    • Manage the workload of the Project Managers on the program and help to remove obstacles to their success.
    • Manage third-party vendor agreements.
    • Coordinate and conduct post-implementation reviews of projects with Project Managers.

    Project Tracking and Monitoring

    The PMO Director oversees and reports on the performance of a portfolio of projects:

    Key Activities:

    • Track and provide project status and audit reports.
    • Manage the risk, issue and change resolution process and work with other leaders to take corrective action as necessary.
    • Oversee Project Managers for the delivery of projects on time, within scope and on budget.

    Project Prioritization

    The PMO Director has accountability to advise other leaders on project timing and prioritization.

    Key Activities:

    • Participate in project prioritization meetings with other leaders providing input on current resource allocation and availability of Project Managers to support proposed projects.
    • Keep other leaders up-to-date with project opportunities and risks.
    • Support the project pipeline by managing resource availability, capacity, and skill sets.



    • Project and program management and the associated methodologies techniques (Waterfall, Agile, Scrum, etc.), processes and approaches (e.g. Project and Portfolio Management Methodology – PPM)
    • Technical trends/marketplace knowledge
    • Resource management tools including a demonstrated ability to manage a distributed team.
    • Budget and cost management

    Technical Skills

    • Strong financial management skills to manage project budgets
    • Superior problem solving and collaboration abilities to deal with escalated issues from projects under management.
    • Technical integrity earned through demonstrated success in implementation of large, complex projects or programs.

    Soft Skills

    • Strong business acumen
    • A long-term strategic perspective
    • Ability to mentor, coach and effectively transfer expertise to others
    • Ability to juggle multiple goals and deadlines
    • Ability to build a strong network and relationships at senior levels with technology and solutions, customers, and vendor groups.
    • Strong leadership, negotiation and conflict management skills
    • Consistent flexibility, resilience and resourcefulness
    • Expert ability to impact and influence project outcomes

    Applicable Experience

    • 7+ years’ experience as a Senior Project Manager or Program Manager with a proven track record of successful project delivery, a demonstrated ability to improve project management practices by implementing new techniques and tools and substantial team leadership experience with a focus on team development.
    • 3+ years’ experience as a PMO Director

    Education & Certifications

    • Bachelor’s Degree in technology, business, or marketing disciplines
    • PMP or PgMP certification

    Work Environment

    • The PMO Director works in a Wunderman Data Management office.
    • Travel is required.
    • A normal work week consists of 45+ hours per week in a salaried position.


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