Associate Director, User Experience Design

Requisition ID
# of Openings
Job Locations
US-DC-Washington, DC
Creative Technology


Leads and manages creative activities on assigned accounts, which includes strategic direction, concept approval, supervision of art and copy, and shared supervision of work product. 



  • Provides strategic leadership to the user experience team and ensures all work is strategically on target.
  • Oversees the development of all user experience deliverables on a day-to-day basis for all work on assigned accounts. 
  • Manages the interviewing, hiring, training, and evaluation of user experience staff.
  • Develops and broadens skills of user experience team members through ongoing mentoring and development.

Usability Management


  • Works in a User Experience Designer capacity as needed and performs the duties of this position as necessary.
  • Provides formal liaison between Interactive and Creative Departments. 
  • Works to articulate and disseminate user experience best practices to agency colleagues and clients – making recommendations on how to improve process and product.
  • Works with VP/Interactive and Project Management/Production team to monitor workflow and billability – and allocate resources within department and project budgets. 
  • Consistently creates effective, innovative solutions to clients’ marketing problems.
  • Contributes to new business projects as requested



  • Ten or more years of user experience design, information architecture, software product development or relevant experience in an agency or interactive product development environment
  • Bachelor’s degree in related field, or equivalent combination of education and experience.
  • Four or more years of supervisory experience.
  • Understanding of both information architecture and usability/testing principles and the ability to evaluate both.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.