Senior Account Executive

US-DC-Washington, DC
Requisition ID
2017-4263
# of Openings
1
Category
Account Management/Client Services

Overview

Supports day-to-day client communication for developing and executing marketing programs that meet client objectives. Builds strategy skills by learning from and working with senior team members and account leader(s)

Responsibilities

Strategy

  • Demonstrates a core understanding of relationship marketing tools and techniques and develops an understanding of agency disciplines and collaborates across departments
  • Participates in and contributes to overall planning process
  • Works with client and account leaders to determine program parameters and overall requirements
  • Assists with program results, research findings, segmentation data, competitive activity, etc., with Account Management staff and other strategic partners across departments
  • May develop program-specific creative strategies
  • Assists in the review of all creative and agency documents to ensure they are strategically on target
  • May analyze program results and makes recommendations

Client Relations

  • Acts as primary client contact on day-to-day program development and execution
  • Assist account leaders and strategic partners in preparing and delivering client presentations and recommendations
  • May assist client in defining and articulating strategy programs
  • Ensures client needs and deliverables are met on time and on budget in relation to all programs
  • Alerts account leaders of any current or anticipated client relationship disparities
  • Proactively solicits client feedback regarding agency performance and whether agency is meeting expectations and alerts account leader(s) of client feedback result
  • Proactively finds solutions to day-to-day issues/problems
  • Promotes and sells agency capabilities and services and works to promote organic growth within the business
  • Demonstrates to client how agency adds value

Project Management

  • Takes ownership of programs and proactively coordinates and organizes efforts among departments
  • Researches and resolves program issues in conjunction with account leaders
  • Provides appropriate direction to team members and other departments to meet program and client deliverables
  • Works with agency team to raise issues/points of view and develop a unified agency point-of-view to client
  • Reviews all work of account team and other departments to ensure quality and timeliness and to ensure it meets client and program objectives

Staff Development/Team Building

  • Works with account leader(s) to develop team communication and strategy skills
  • Fosters and promotes a team working environment
  • May supervise, mentor and train junior Client Services staff
  • Works on own performance evaluation by reviewing performance, identifying gaps and recommending training and development needs as necessary

Agency Growth

  • Actively participates in agency-wide training programs
  • Develops an awareness of new opportunities to grow clients’ business and generate agency revenue
  • Assists in new business development and presentations as requested
  • Adheres to agency-defined workflow procedures as directed by Marketing Services and/or executive leaders
  • Exemplifies fiscal responsibility by adhering to agency and client expense management and staffing policies and procedures

 

Qualifications

 

  • Bachelor’s degree plus four to six years of related agency experience; Direct marketing experience required
  • Integrated campaign experience required w/ emphasis on digital
  • Pharma/health care industry experience strongly desired
  • Familiarity/comfort with research, market intelligence and extracting data to develop strategy to meet client needs
  • Exemplary attention to detail
  • Demonstrated project management and planning ability
  • Proven experience building solid relationships with both internal and external teams
  • Excellent oral/written communications skills; ability to collaborate and work well within cross-disciplinary teams
  • A sense of humor, the ability to remain calm under pressure

Wunderman DC is an equal opportunity employer M/F/D/V. We are proud of our diversity!

 

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