Provide prompt, accurate and professional response to all customer requests and inquiries to ensure effective customer relations. Reports to and receives tasks from the Customer Care Supervisor. Must understand and comprehend all processes and procedures as it relates to all Customer Care client programs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE