The Senior Desktop Administrator ensures proper computer operations so that end users can accomplish organizational tasks. Support is provided on a daily basis and sometimes emergent basis in on-call situations to assure continued productivity and communication. This position is somewhat unique as it includes some tasks that are usually handled by systems administrators, such as setting and modifying accounts, mailboxes and permissions. Senior Desktop Administrators are expected to demonstrate leadership in leading other team personnel, creating, managing and delivering team projects, and in the creation and review of written documentation produced for the team as well as end users.
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